Privacy Policy

Privacy Policy

Last Updated: December 1, 2026

Introduction

ForgeDBI LLC ("ForgeDBI," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our websites, products, and services, including ForgeHome, PlotAtlas, and related tools.

By using our Services, you agree to the collection and use of information as described in this Privacy Policy.

Information We Collect

Information You Provide

Account Information When you create an account or contact us, we collect:

  • Name
  • Email address
  • Phone number
  • Company name
  • Billing address
  • Payment information (processed by our third-party payment processor)

Content and Data When you use our Services, you may provide:

  • Community, floor plan, and home listing data
  • Images and media files
  • Lead and contact information for your buyers
  • Custom content for your website

Communications When you contact us, we collect:

  • Email correspondence
  • Support requests
  • Feedback and survey responses

Information Collected Automatically

Usage Data When you use our Services, we automatically collect:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages viewed and features used
  • Date and time of access
  • Referring website or source

Cookies and Tracking Technologies We use cookies and similar technologies to:

  • Maintain your session and preferences
  • Analyze usage patterns and improve our Services
  • Provide analytics and performance data

You can control cookies through your browser settings. Disabling cookies may limit some functionality of our Services.

Information from Third Parties

We may receive information from third-party services you integrate with ForgeHome, including:

  • CRM platforms (Lasso, HubSpot, Salesforce)
  • Listing syndication platforms
  • Analytics providers

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our Services — Operate ForgeHome, PlotAtlas, and related tools
  • Process transactions — Handle subscriptions, payments, and invoices
  • Communicate with you — Respond to inquiries, send service updates, and provide support
  • Improve our Services — Analyze usage to develop new features and improve performance
  • Ensure security — Detect and prevent fraud, abuse, and unauthorized access
  • Comply with legal obligations — Meet applicable laws and regulations

We do not sell your personal information to third parties.

How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We share information with third-party service providers who help us operate our business, including:

  • Payment processors (for billing and transactions)
  • Hosting providers (for platform infrastructure)
  • Email services (for transactional communications)
  • Analytics providers (for usage analysis)

These providers are contractually obligated to use your information only to provide services to us and to protect your information.

Integrations You Enable

When you connect third-party services to ForgeHome, we share data as necessary to support those integrations. For example:

  • CRM integrations: Lead data is shared with your connected CRM
  • Listing syndication: Home and community data is shared with listing platforms
  • Analytics tools: Usage data may be shared with connected analytics services

You control which integrations are enabled. We only share data required for the integration to function.

Legal Requirements

We may disclose your information if required by law, legal process, or government request, or if we believe disclosure is necessary to:

  • Comply with applicable law or regulation
  • Protect the rights, property, or safety of ForgeDBI, our users, or the public
  • Enforce our Terms of Service

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such transfer and any changes to this Privacy Policy.

Your Clients' Data

Data Processing

When you use ForgeHome to manage your website, you collect data from your home buyers (such as lead form submissions, contact information, and browsing behavior). In this context:

  • You are the data controller — You determine what data is collected from your buyers and how it is used
  • ForgeDBI is the data processor — We process this data on your behalf to provide the Services

Your Responsibilities

As the data controller for your buyers' information, you are responsible for:

  • Maintaining your own privacy policy that covers data collected through your ForgeHome website
  • Obtaining any necessary consents from your buyers
  • Responding to data access, correction, or deletion requests from your buyers
  • Complying with applicable privacy laws in your jurisdiction

Our Responsibilities

As your data processor, we:

  • Process your buyers' data only as necessary to provide the Services
  • Maintain appropriate security measures to protect the data
  • Assist you in responding to data requests from your buyers when reasonably possible
  • Delete your buyers' data upon termination of your account (after the data export period)

Data Security

We implement reasonable technical and organizational measures to protect your information, including:

  • Encryption of data in transit (TLS/SSL)
  • Encryption of sensitive data at rest
  • Access controls and authentication requirements
  • Regular security assessments
  • Secure hosting infrastructure

No method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to:

  • Provide the Services to you
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Account data: Retained while your account is active and for 30 days after termination to allow for data export.

Billing records: Retained for the period required by applicable tax and accounting laws.

Usage data: Retained in aggregated, anonymized form for analytics purposes.

Communications: Retained for as long as necessary to resolve issues and improve our Services.

When information is no longer needed, we delete or anonymize it.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access — Request a copy of the personal information we hold about you
  • Correction — Request correction of inaccurate or incomplete information
  • Deletion — Request deletion of your personal information
  • Portability — Request a copy of your data in a portable format
  • Objection — Object to certain processing of your information
  • Restriction — Request that we limit processing of your information

To exercise any of these rights, contact us at privacy@forgedbi.com. We will respond within 30 days.

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

  • Right to know what personal information we collect, use, and disclose
  • Right to delete your personal information
  • Right to opt out of the sale or sharing of your personal information
  • Right to non-discrimination for exercising your privacy rights

We do not sell personal information. To exercise your rights, contact us at privacy@forgedbi.com.

Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us at privacy@forgedbi.com and we will take steps to delete it.

Third-Party Links

Our Services may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you interact with.

International Data Transfers

ForgeDBI is based in the United States. If you access our Services from outside the United States, your information may be transferred to and processed in the United States. By using our Services, you consent to this transfer.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will:

  • Update the "Last Updated" date at the top of this page
  • Notify you of material changes via email or through the Services

Your continued use of the Services after changes take effect constitutes acceptance of the updated Privacy Policy.